Bill’s Ace Hardware

When minutes count and service matters!

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  • Locations & Hours
    Concord: (925) 825-4100
    Martinez: (925) 228-6135
    Pleasant Hill: (925) 682-5000
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Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to www.billsacehardware.com and Vine Hill Hardware Inc. and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Vine Hill Hardware Inc. include www.billsacehardware.com. By using the Vine Hill Hardware Inc. website, you consent to the data practices described in this statement.

Collection of your Personal Information

In order to better provide you with products and services offered on our Site, Vine Hill Hardware Inc. may collect personally identifiable information, such as your:

  • First Name
  • Last Name
  • Email Address
  • Employment Applications

Vine Hill Hardware Inc. may also collect anonymous demographic information, which is not unique to you, such as your:

  • Age
  • Gender
  • Geo-targeted location

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering or purchasing products and services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

Use of your Personal Information

Vine Hill Hardware Inc. collects and uses your personal information to operate its website(s) and deliver the services you have requested.

Vine Hill Hardware Inc. may also use your personally identifiable information to inform you of other products or services available from Vine Hill Hardware Inc. and its affiliates.

Sharing Information with Third Parties

Vine Hill Hardware Inc. does not sell, rent or lease its customer list to third parties.

Vine Hill Hardware Inc. may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Vine Hill Hardware Inc., and they are required to maintain the confidentiality of your information.

Vine Hill Hardware Inc. may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Vine Hill Hardware Inc. or the site; (b) protect and defend the rights or property of Vine Hill Hardware Inc.; and/or (c) act under exigent circumstances to protect the personal safety of users of Vine Hill Hardware Inc., or the public.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by Vine Hill Hardware Inc.. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics referring to the use of the Vine Hill Hardware Inc. website.

Use of Cookies

The Vine Hill Hardware Inc. website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Vine Hill Hardware Inc. pages, or register with Vine Hill Hardware Inc. site or services, a cookie helps Vine Hill Hardware Inc. to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Vine Hill Hardware Inc. website, the information you previously provided can be retrieved, so you can easily use the Vine Hill Hardware Inc. features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Vine Hill Hardware Inc. services or websites you visit.

Security of your Personal Information

Vine Hill Hardware Inc. secures your personal information from unauthorized access, use, or disclosure. Vine Hill Hardware Inc. uses the following methods for this purpose:

  • SSL Protocol

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) these are security and privacy limitation inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

Children Under Thirteen

Vine Hill Hardware Inc. does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

E-mail Communications

From time to time, Vine Hill Hardware Inc. may contact you via email for the purposes of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from Vine Hill Hardware Inc. or click on a link therein.

If you would like to stop receiving marketing or promotional communications via email from Vine Hill Hardware Inc., you may opt out of such communication by Clicking the UNSUBSCRIBE button.

External Data Storage Sites

We may store your data on servers provided by third party hosting vendors with whom we have contracted.

Changes to this Statement

Vine Hill Hardware Inc. reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Contact Information

Vine Hill Hardware Inc. welcomes your questions or comments regarding this Statement of Privacy. If you believe that Vine Hill Hardware Inc. has not adhered to this Statement, please contact Vine Hill Hardware Inc. at:

Vine Hill Hardware Inc.
3610 Pacheco Blvd
Martinez, California 94553

Email Address:
bill@billsacehardware.com

Telephone number:
(925) 228-6150

Effect as of 05/22/2018